<p class="default_text text-left open_sans">We are committed to protecting the privacy of our customers while at
                                            the
                                            same time providing a personalised and valuable service. While it is
                                            important for us to collect personal information about you all such
                                            information will be collected with your consent.</p>
                                        <p class="default_text text-left open_sans"><br><br><strong>Who we are</strong></p>
                                        <p class="default_text text-left open_sans">This Privacy Policy explains our privacy practices in relation to
                                            Dietbox. Our website is <a href="https://www.dietbox.pk">www.dietbox.pk</a> .</p>
                                        <p class="default_text text-left open_sans">In order to provide our Services and Websites to you and to promote
                                            our
                                            business, we will need to collect and process certain personal
                                            information about you. We are committed to protecting the privacy of
                                            our
                                            customers in accordance with applicable data protection laws,
                                            including
                                            the General Data Protection Regulation (together, <strong>“Data
                                                Protection Laws”</strong>).</p>
                                        <p class="default_text text-left open_sans"><br><br><strong>Contacting us</strong></p>
                                        <p class="default_text text-left open_sans">If you have any questions at all about this Privacy Policy, our
                                            Services
                                            or Websites or about how we use and process your personal
                                            information,
                                            please contact us by email at <a href="mailto:support@dietbox.pk">support@dietbox.pk</a>
                                        </p>
                                        <p class="default_text text-left open_sans"><br><br><strong>Changes to this Privacy Policy</strong></p>
                                        <p class="default_text text-left open_sans">Changes to this Privacy Policy will be posted on this page and/or
                                            elsewhere on our Websites as appropriate, so that you will be aware
                                            of
                                            the information we collect and how we use it at all times. You are
                                            asked
                                            to read this regularly so that you are satisfied with the privacy
                                            conditions under which we provide our Services and Websites to
                                            you.</p>
                                        <p class="default_text text-left open_sans"><br><br><strong>Our role</strong></p>
                                        <p class="default_text text-left open_sans">We collect certain personal information about you as further
                                            described in
                                            this Privacy Policy, either in providing our Services or Websites to
                                            you
                                            or so that we may promote our Services to you.</p>
                                        <p class="default_text text-left open_sans">Under applicable Data Protection Laws, we will be the<strong> “data
                                                controller” </strong>of the personal information that we collect
                                            about
                                            you in connection with your use of our Services or Websites.</p>
                                        <p class="default_text text-left open_sans"><br><br><strong>When we collect information </strong></p>
                                        <p class="default_text text-left open_sans">We will collect personal information about you in these
                                            circumstances:</p>
                                        <ul class="default_text text-left open_sans">
                                            <li>When you create an account or fill in forms on our Websites</li>
                                            <li>When you contact us by phone, email or otherwise interact with
                                                us or
                                                provide information to us
                                            </li>
                                            <li>When you order any Services from us</li>
                                            <li>When you subscribe to notifications, emails, newsletters or
                                                other
                                                communications
                                            </li>
                                            <li>When you redeem a benefit, enter a promotion, competition or
                                                survey
                                            </li>
                                            <li>When you submit payment information to us</li>
                                            <li>When you visit our Websites</li>
                                        </ul>
                                        <p class="default_text text-left open_sans"><br><br><strong>What information we collect</strong></p>
                                        <p class="default_text text-left open_sans">We may collect the following types of personal information about
                                            you:</p>
                                        <ul class="default_text text-left open_sans">
                                            <li>Your name</li>
                                            <li>Telephone number</li>
                                            <li>Email address</li>
                                            <li>Delivery address</li>
                                            <li>Personal information about your dietary needs, relevant medical
                                                conditions, allergies and other requirements, goals and
                                                preferences
                                                related to our Services
                                            </li>
                                            <li>Some limited demographic information relevant to our Services
                                            </li>
                                            <li>We may also derive some information about you when you visit our
                                                Websites or open emails that we send to you, including general
                                                user
                                                information about your computer and your visits (including your
                                                IP
                                                address, location, browser, operating system, referral source,
                                                length of visit and the pages you visit). This information can
                                                be
                                                facilitated by cookies (see our <strong>Cookies </strong>policy
                                                below)
                                            </li>
                                        </ul>
                                        <p class="default_text text-left open_sans"><br><br><strong>How we use your information</strong></p>
                                        <p class="default_text text-left open_sans">We may use the personal information we collect in a number of ways,
                                            including:</p>
                                        <ul class="default_text text-left open_sans">
                                            <li>Identifying you and managing your account and relationship with
                                                us
                                            </li>
                                            <li>Processing your orders</li>
                                            <li>Discussing and advising you in relation to your requirements
                                            </li>
                                            <li>Notifying you of changes to our Services and applicable legal
                                                terms,
                                                including this Privacy Policy
                                            </li>
                                            <li>Better understanding who our customers are and what they want
                                            </li>
                                            <li>Improving our Services and Websites</li>
                                            <li>Promoting our similar goods and services to you</li>
                                            <li>Managing our business, including for accounting and auditing
                                                purposes
                                            </li>
                                            <li>Maintaining our Websites and IT systems</li>
                                            <li>Dealing with any complaints or legal disputes involving you or
                                                our
                                                suppliers
                                            </li>
                                            <li>Preventing fraud</li>
                                        </ul>
                                        <p class="default_text text-left open_sans"><br><br><strong> </strong></p>
                                        <p class="default_text text-left open_sans"><br><br><strong>Lawful basis on which we use your information</strong></p>
                                        <p class="default_text text-left open_sans">We will only ever use your personal information as permitted under
                                            Data
                                            Protection Law, which means one or more of the following will always
                                            apply:</p>
                                        <ul class="default_text text-left open_sans">
                                            <li>To perform our contractual obligations</li>
                                            <li>To comply with our legal and regulatory obligations</li>
                                            <li>In pursuing our legitimate interests or those of a third party
                                                (for
                                                example, conducting our business in an efficient and compliant
                                                manner) and where your interests and fundamental rights do not
                                                override these interests
                                            </li>
                                            <li>Where you have given clear and valid consent to such use.</li>
                                        </ul>
                                        <p class="default_text text-left open_sans"><br><strong>We <u>do not</u> sell or share your personal information with
                                                third parties for their own marketing purposes. </strong></p>
                                        <p class="default_text text-left open_sans"><br><strong>When we share your information with others</strong></p>
                                        <p class="default_text text-left open_sans">We may work with others as part of providing our Services and
                                            Websites
                                            and may need to share your information with them as follows:</p>
                                        <ul class="default_text text-left open_sans">
                                            <li>To our employees, officers, insurers, professional advisors and
                                                agents to the extent that it is reasonably necessary to do so
                                                for
                                                the above permitted purposes;
                                            </li>
                                            <li>To our third party suppliers and subcontractors to help us
                                                provide
                                                our Services and Websites to you and for other legitimate
                                                business
                                                reasons. These third parties include:
                                                <ul class="default_text text-left open_sans">
                                                    <li>our delivery team</li>
                                                    <li>our hosting service provider</li>
                                                    <li>our customer relationship management system (CRM)
                                                        provider
                                                    </li>
                                                    <li>our printers and PR team</li>
                                                    <li>other third party subcontractors and service providers
                                                        involved in our business
                                                    </li>
                                                </ul>
                                            </li>
                                            <li>To our regulators and law enforcement agencies</li>
                                            <li>In the context of the possible sale or restructuring of our
                                                business
                                            </li>
                                        </ul>
                                        <p class="default_text text-left open_sans">We require all third parties to respect the confidentiality of your
                                            personal information. All our service providers are required to take
                                            appropriate security measures to protect your personal information.
                                            We
                                            do not allow them to use your personal data for their own purposes,
                                            but
                                            only for specified purposes and in accordance with our
                                            instructions.</p>
                                        <p class="default_text text-left open_sans"><br><strong> </strong><br><strong>Cookies</strong></p>
                                        <p class="default_text text-left open_sans">We may use a “cookie” or your IP Address to recognise your computer
                                            via
                                            our website. Cookies are small pieces of information that are stored
                                            by
                                            your browser on your hard drive. They can inform us of the pages you
                                            visit, and your preferences, which enables us to provide you with a
                                            better online experience.</p>
                                        <p class="default_text text-left open_sans">You have the ability to accept or decline cookies by modifying the
                                            settings in your browser. However, you may not be able to use all
                                            the
                                            interactive features of our site if cookies are disabled. To find
                                            out
                                            how to enable/disable cookies see <a href="http://www.allaboutcookies.org">www.allaboutcookies.org</a>
                                        </p>
                                        <p class="default_text text-left open_sans"><br><strong> </strong><br><strong>Third Party Sites and Services</strong></p>
                                        <p class="default_text text-left open_sans">Our Websites may contain links to third party websites. Please be
                                            notified that we cannot be held responsible for the privacy
                                            practices of
                                            other websites. We encourage all visitors to be aware and read the
                                            privacy statements of each and every website that collects
                                            personally
                                            identifiable information.</p>
                                        <p class="default_text text-left open_sans"><br><strong>Where your information is stored</strong></p>
                                        <p class="default_text text-left open_sans">Your information will be held at our offices in Karachi and our main
                                            hosting data centres for our Websites are located in the
                                            Pakistan.</p>
                                        <p class="default_text text-left open_sans"><br><strong>How we keep your personal information safe</strong></p>
                                        <p class="default_text text-left open_sans">We will safeguard your information in our custody. We have developed
                                            and
                                            will maintain adequate security procedures to safeguard personal
                                            information against loss, theft, copying, and unauthorised
                                            disclosure,
                                            use or modification. Access to personal information is restricted to
                                            employees and authorised service providers who need it to perform
                                            their
                                            work. We also regularly review our information collection, storage
                                            and
                                            processing practices, including physical security measures, to guard
                                            against unauthorised access to systems</p>
                                        <p class="default_text text-left open_sans"><br><strong>Retention of Records</strong></p>
                                        <p class="default_text text-left open_sans">We will do our best not to keep your personal information for longer
                                            than
                                            necessary to facilitate your use of the Services and Websites, other
                                            than as required by law. We will regularly review the information
                                            that
                                            we hold and delete unnecessary information from our systems.</p>
                                        <p class="default_text text-left open_sans">Unless you request otherwise, we may retain information that will
                                            make
                                            providing our Services and Websites to you more convenient and
                                            safer,
                                            such as your dietary preferences and requirements and important
                                            allergy
                                            and health information in relation to previous orders, but you have
                                            the
                                            right to ask us to delete any information that we hold about you –
                                            see
                                            the <strong>Your Rights</strong> section below.</p>
                                        <p class="default_text text-left open_sans">When your personal information is no longer required, it will be
                                            destroyed either by shredding or other approved destruction methods
                                            to
                                            prevent unauthorised parties from gaining access to the information
                                            during and after the process.</p>
                                        <p class="default_text text-left open_sans"><br><strong>Your rights</strong></p>
                                        <p class="default_text text-left open_sans">You have several rights as a data subject as summarised below:</p>
                                        <ul class="default_text text-left open_sans">
                                            <li><strong>Access:</strong> You have the right to obtain
                                                confirmation
                                                as to whether your personal information is being processed by us
                                                and, if it is, to access your information and details of how we
                                                process it, as long as this does not adversely affect the rights
                                                and
                                                freedoms of others.
                                            </li>
                                            <li><strong>Rectification:</strong> We will rectify any errors in
                                                the
                                                personal information we hold on request.
                                            </li>
                                            <li><strong>Erasure:</strong> You may ask us to erase your personal
                                                information from our systems in the following situations:
                                                <ul class="default_text text-left open_sans">
                                                    <li>The information is no longer necessary in relation to
                                                        the
                                                        purpose for which it was collected;
                                                    </li>
                                                    <li>You withdraw your consent on which the processing is
                                                        based
                                                        and where there is no other legal ground for the
                                                        processing;
                                                    </li>
                                                    <li>You object to the processing and there are no overriding
                                                        legitimate grounds for the processing;
                                                    </li>
                                                    <li>The information has been unlawfully processed;</li>
                                                    <li>The information has to be erased for compliance with a
                                                        legal
                                                        obligation to which we are subject.
                                                    </li>
                                                </ul>
                                            </li>
                                            <li><strong>Right to restrict processing: </strong>You have the
                                                right to
                                                restrict our processing on specified grounds.
                                            </li>
                                            <li><strong>Notification:</strong> Where you have asked us to
                                                rectify,
                                                erase or restrict processing of your information, we shall
                                                communicate the same to each recipient to whom your information
                                                has
                                                been disclosed, unless this proves impossible or involves
                                                disproportionate effort, in which case we shall let you know.
                                            </li>
                                            <li><strong>Data portability:</strong> You have the right in
                                                specific
                                                circumstances where processing is based on consent to receive
                                                your
                                                information in a structured, commonly used and machine-readable
                                                format and have the right to transmit the information to another
                                                controller without hindrance, provided that our processing is
                                                carried out by automated means.
                                            </li>
                                            <li><strong>Right to object: </strong>In certain circumstances you
                                                have
                                                the right to object to our processing of your information,
                                                including
                                                in relation to profiling, direct marketing or scientific or
                                                historical research purposes.
                                            </li>
                                        </ul>
                                        <p class="default_text text-left open_sans">You also have the right to object to automated decision-making,
                                            including
                                            profiling, but we do not use your information for these
                                            purposes.</p>
                                        <p class="default_text text-left open_sans"><br><strong>How to exercise your rights</strong></p>
                                        <p class="default_text text-left open_sans">To exercise any of your other data subject rights, please contact us
                                            (see
                                            <strong>Contacting Us)</strong>:</p>
                                        <ul class="default_text text-left open_sans">
                                            <li>You may request a copy of information undergoing processing,
                                                subject
                                                to evidence of your identity (normally a certified copy of your
                                                passport plus an original copy of a utility bill showing your
                                                current address). The first copy shall be provided without
                                                charge,
                                                but reasonable administration fees shall be charged for
                                                additional
                                                or subsequent copies.
                                            </li>
                                            <li>We shall respond to your requests without undue delay and in any
                                                event within one month unless we need to extend such period by
                                                up to
                                                two further months in specific circumstances.
                                            </li>
                                            <li>Please note that if you delete or restrict your account or
                                                required
                                                information, this may prevent you from making full use of our
                                                Services or Websites.
                                            </li>
                                        </ul>
                                        <p class="default_text text-left open_sans"><br><strong> </strong></p>
                                        <p class="default_text text-left open_sans"><br><strong>What happens if a data breach occurs</strong></p>
                                        <p class="default_text text-left open_sans">Whilst we endeavour to keep your personal information safe, we have
                                            an
                                            internal investigation procedure in case of data protection security
                                            breaches.</p>
                                        <p class="default_text text-left open_sans">In the event of data theft, we may suspend access to our servers,
                                            emails
                                            and online systems and take other urgent steps to prevent further
                                            unauthorised access to information.</p>
                                        <p class="default_text text-left open_sans">If we believe that our data has been compromised, we will report the
                                            issue to the PTA &amp; FIA </p>
                                        <p class="default_text text-left open_sans">We will notify you without delay if we believe a data breach is
                                            likely to
                                            result in a significant risk to your rights and freedoms. Any
                                            notification will describe in clear and plain language the nature of
                                            the
                                            personal data breach and contain all required information.</p>
                                        <h3>Cookie Policy</h3>
                                        <p class="default_text text-left open_sans"><br><strong>Cookies and how they benefit you</strong><br>
                                            Our website uses cookies, as almost all websites do, to help provide
                                            you
                                            with the best experience we can. Cookies are small text files that
                                            are
                                            placed on your computer or mobile phone when you browse websites.
                                        </p>
                                        <p class="default_text text-left open_sans"><br><strong>Our cookies help us:</strong></p>
                                        <ul class="default_text text-left open_sans">
                                            <li>Make our website work as you’d expect</li>
                                            <li>Improve the speed/security of the site</li>
                                            <li>Continuously improve our website for you</li>
                                            <li>Make our marketing more efficient (ultimately helping us to
                                                offer
                                                the service we do at the price we do)
                                            </li>
                                        </ul>
                                        <p class="default_text text-left open_sans"><br><strong>We do not use cookies to:</strong></p>
                                        <ul class="default_text text-left open_sans">
                                            <li>Collect any personally identifiable information (without your
                                                express permission)
                                            </li>
                                            <li>Collect any sensitive information (without your express
                                                permission)
                                            </li>
                                            <li>Pass personally identifiable data to third parties</li>
                                        </ul>
                                        <p class="default_text text-left open_sans">You can learn more about all the cookies we use below.</p>
                                        <p class="default_text text-left open_sans"><br><strong>Granting us permission to use cookies<br>
                                            </strong>If the settings on your software that you are using to view
                                            this
                                            website (your browser) are adjusted to accept cookies we take this,
                                            and
                                            your continued use of our website, to mean that you are fine with
                                            this.
                                            Should you wish to remove or not use cookies from our site you can
                                            learn
                                            how to do this below, however doing so will likely mean that our
                                            site
                                            will not work as you would expect.</p>
                                        <p class="default_text text-left open_sans"><br><strong>More about our Cookies –&nbsp;</strong><br><strong>Website
                                                Function
                                                Cookies</strong></p>
                                        <p class="default_text text-left open_sans"><br><strong>Our own cookies<br>
                                            </strong>We use cookies to make our website work including:</p>
                                        <ul class="default_text text-left open_sans">
                                            <li>Making our shopping basket and checkout work</li>
                                            <li>Allowing you to add comments to our site</li>
                                        </ul>
                                        <p class="default_text text-left open_sans">There is no way to prevent these cookies being set other than to not
                                            use
                                            our site.</p>
                                        <p class="default_text text-left open_sans"><br><strong>Anonymous Visitor Statistics Cookies<br>
                                            </strong>We use cookies to compile visitor statistics such as how
                                            many
                                            people have visited our website, what type of technology they are
                                            using
                                            (e.g. Mac or Windows which helps to identify when our site isn’t
                                            working
                                            as it should for particular technologies), how long they spend on
                                            the
                                            site, what page they look at etc. This helps us to continuously
                                            improve
                                            our website. These so called â€œanalyticsâ€ programs also tell us
                                            if ,
                                            on an anonymous basis, how people reached this site (e.g. from a
                                            search
                                            engine) and whether they have been here before helping us to put
                                            more
                                            money into developing our services for you instead of marketing
                                            spend.
                                        </p>
                                        <p class="default_text text-left open_sans"><br><strong>We use:</strong></p>
                                        <p class="default_text text-left open_sans"><br><strong>Advertising Cookies<br>
                                            </strong>Cookies are widely used in online advertising. Neither us,
                                            advertisers or our advertising partners can gain personally
                                            identifiable
                                            information from these cookies.</p>
                                        <p class="default_text text-left open_sans">You can learn more about online advertising at
                                            http://www.youronlinechoices.com. You can opt-out of almost all
                                            advertising cookies at http://www.youronlinechoices.com although we
                                            would prefer that you didn’t as ultimately adverts help keep much of
                                            the
                                            internet free. It is also worth noting that opting out of
                                            advertising
                                            cookies will not mean you won’t see adverts, just simply that they
                                            won’t
                                            be tailored to you any longer.</p>
                                        <p class="default_text text-left open_sans"><br><strong>We use:</strong></p>
                                        <ul class="default_text text-left open_sans">
                                            <li>DoubleClick –&nbsp;owned by Google</li>
                                            <li>Admeld</li>
                                            <li>Right Media&nbsp;owned by Yahoo!</li>
                                        </ul>
                                        <p class="default_text text-left open_sans"><br><strong>Re-marketing Cookies<br>
                                            </strong>You may notice that sometimes after visiting a site you see
                                            increased numbers of adverts from the site you visited. This is
                                            because
                                            advertisers, including ourselves pay for these adverts. The
                                            technology
                                            to do this is made possible by cookies and as such we may place a so
                                            called â€œremarketing cookieâ€ during your visit. We use these
                                            adverts
                                            to offer special offers etc to encourage you to come back to our
                                            site.
                                            Don’t worry we are unable to proactively reach out to you as the
                                            whole
                                            process is entirely anonymised. You can opt out of these cookies at
                                            anytime as explained above.</p>
                                        <p class="default_text text-left open_sans"><br><strong>Affiliate Cookies<br>
                                            </strong>We have a number of partners who promote our service on a
                                            success-only basis (i.e. instead of paying for advertising, we pay
                                            them
                                            commissions on sales). Cookies are required to allow us to reward
                                            these
                                            partners and these cookies are usually provided by specialist
                                            companies
                                            (known as affiliate networks). Neither us, the networks, or the
                                            partner
                                            advertising or recommending our services are able to identify you
                                            personally. We ask you to support us by allowing these cookies which
                                            ultimately help us to offer you the service we do at the price we
                                            do.
                                            Our affiliate cookies are provided by:</p>
                                        <p class="default_text text-left open_sans"><br><strong>Turning Cookies Off<br>
                                            </strong>You can usually switch cookies off by adjusting your
                                            browser
                                            settings to stop it from accepting cookies. Doing so however will
                                            likely
                                            limit the functionality of our’s and a large proportion of the
                                            world’s
                                            websites as cookies are a standard part of most modern websites</p>
                                        <p class="default_text text-left open_sans">It may be that you concerns around cookies relate to so called
                                            “spyware”.
                                            Rather than switching off cookies in your browser you may find that
                                            anti-spyware software achieves the same objective by automatically
                                            deleting cookies considered to be invasive.</p>
